Contact & Referrals

We’re Here to Help — Let’s Take the First Step Together

Whether you’re reaching out for yourself, someone you care about, or someone you support professionally, our team is here to guide you clearly and calmly.

A Simple, Supportive Way to Reach Us

We know reaching out for support can feel overwhelming. That’s why we keep things clear, calm, and straightforward.

You can contact us directly, request a call back, or submit a referral online — whatever feels easiest for you.

Contact details

Office Location

Broadfield House, 91 Manchester Rd, Rochdale OL11 4JG

Office Hours

Monday–Friday, 9am–5pm

Make a Referral

If you’re a social worker, commissioner, support coordinator, family member, or individual seeking help — you can submit a referral online.
Our team will review the information and contact you quickly to discuss next steps.

Send Us a Message

If you’re not ready to make a referral but want to talk, ask a question, or request a call, please use the form below.

What Happens After You Get in Touch

We keep things calm, clear, and simple.

We Listen

We take time to understand the situation — no pressure, no rush, no judgement.

We Explain Your Options

Clear, simple guidance based on what’s needed.

We Agree Next Steps Together

A straightforward plan that feels safe, manageable, and realistic.

Who Can Make a Referral?

If you’re unsure — you can still reach out. We’ll help you work out the right path.

FAQ

Common Questions

4.8 / 5

Trusted across Greater Manchester

Do I need a professional referral?

No. Individuals and families can contact us directly.

How quickly will you respond?

We aim to respond within one working day.

What information do I need to provide?

Just the basics — we’ll guide you through anything else.

Is there a waiting list?

This depends on support needs and availability. We’ll explain everything clearly.

Is the conversation confidential?

Yes. We take privacy and dignity seriously.

Ready When You Are

You don’t need to have everything figured out. Just reach out — we’ll guide you from there

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